Saturday, October 6, 2012

Two Characteristics to Look for in an iPhone or Mac Computer Repair Store

All businesses selling Apple's products are anticipating the release of the iPhone 5. To date, there is much speculation about the release of the fifth hardware of the iPhone series. Rumor has it that the release is going to be late this year in September 2012. Although Apple has not provided a formal release date, the company's history shows that it has a trend of releasing new phones late in the year.

For sure, customers will need repair stores specializing in Apple's products. We all know that even the biggest companies make booboos in their final output, resulting to hardware issues that need repair. Worse, the carriers will not do this for free. Many carriers will tell you that the phones were issued to you in good condition even if they were not. Many times, you are not covered in the warranty program and you end up looking for an iPhone or Mac computer repair store.

But what exactly should you look for in an iPhone or Mac computer repair store? In this article, we will show you tips how to spot the best service center in for your Apple needs as an alternative to your bad carriers.

Can Be Reached Multiple Ways
Service Centers should be reached in many ways. An iPhone or Mac computer repair store should have at least two of the three main ways to have the iPhone delivered to the repair center. The first is through walk-in procedure. There is little credibility to a repair person or company who does not have a physical location. There are many shady companies that offer repair services and turn out to be scammers.

The second way to reach a service center is through courier. Customers should have the flexibility to just mail in the iPhone to the service center. This can add cost but the availability of a mailing facility allows the customer to save on gas, especially if the location of the repair center is too far from the customer's location.

The third is home service. An iPhone or Mac computer repair store can have leverage over competitors if they have technicians who can travel and provide home service. Many customers do not have the luxury to go out of their homes, especially mothers or people who live a bit far from the city. With a home repair service, a service center provides a very convenient option to a customer, albeit at a higher cost since the customer has to pay for the transportation expenses of the technician.

Reasonable Cost
It is common knowledge that many technicians and companies take advantage of people's ignorance on the technicalities of phones, computers, and other gadgets. They charge exorbitant fees and the consumers end up paying more than what they should. A good repair center should not charge you of anything for diagnostics. An iPhone or Mac computer repair center should offer free check-up and diagnosis of what the problem is. And most importantly, payment should only occur if the phone was repaired. There should be no payment for effort, only positive results.


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